Service delivery for some programs has changed in response to COVID-19, please visit this page to get the latest updates and information on programs and services

Assertive Community Treatment Teams (ACTT)

Assertive Community Treatment (ACT) is a multi-disciplinary approach that provides a comprehensive, collaborative array of treatment, rehabilitation and support services to individuals requiring intensive support who are living in the community. ACT serves individuals with acute or persistent mental health concerns who may also have co-occurring problems such as substance use disorders, homelessness or involvement with the legal system. ACT is delivered by a team that includes occupational, behavioural, recreational and vocational professionals, addictions and peer specialists, nurses, social workers and psychiatrists. These highly qualified staff provide individual and family support, as well as advocacy and assistance in accessing other community services. The goal is to assist those experiencing serious mental health concerns in reaching their recovery goals. The team is mobile and provides services to people in their community, promoting recovery and community integration through a person-centred approach.

Case Management

Case Managers work 1:1 with individuals who have mental health or addiction issues and are living independently in the community. Clients are assigned a Case Manager with whom they can meet regularly. Services are designed to assist clients in their home, work, school and social environments. Case Managers provide goal-oriented and individualized supports focusing on improved self-sufficiency, through assessment, planning, referrals, advocacy and the development of skills and resources that meet the individual’s needs. Meetings are confidential and can take place in the home, in a community setting (e.g. coffee shop), or at our offices.

Case Management can assist with:

  • Development of problem solving and coping skills.
  • Development of skills for budgeting and personal care as well as time, anger and stress management.
  • Learning about mental illness or addiction and symptom management.
  • Connecting to other community supports and services.
  • Interactions with landlords, Public Trustees, ODSP and others.
  • A consulting psychiatrist is also available for consultation around medication and treatment options.