Service delivery for some programs has changed in response to COVID-19, please visit this page to get the latest updates and information on programs and services

Crisis Lines

AMHS-KFLA is here for you. If you are in distress, or know someone who is, give us a call.

Our crisis lines are staffed 24/7, 365 days a year by experienced professionals who can provide immediate support, advocacy and referrals to appropriate services as needed.

Crisis services are free, confidential and delivered in a respectful, non-judgmental manner by a multidisciplinary team of mental health and addiction specialists.

Mobile services are available during set hours to support individuals in an escalating crisis due to mental health or addiction problems. Walk-ins are welcome during office hours at 552 Princess Street in Kingston and 70 Dundas Street East in Napanee.

Kingston & Frontenac

24/7 Crisis Phone Line: 613.544.4229
Toll Free: 1.866.616.6005

Kingston & Frontenac Mobile Crisis Services

Monday-Friday, 8am-midnight
Saturday-Sunday and holidays, 8am-8pm

Kingston & Frontenac Walk-in Crisis Services

Monday-Friday, 8:30am-4:30pm
552 Princess Street, Kingston

Lennox & Addington (L&A)

24/7 Crisis Phone Line: 613.354.7388
Toll Free: 1.800.267.7877

L&A Mobile Crisis Services

Monday-Friday, 8:30am-4:30pm

L&A Walk-in Services

Monday-Friday, 8:30am-4:30pm
70 Dundas Street East, Napanee

Crisis Safe Bed Program

The Crisis Safe Bed Program provides supportive, short-term mental health residential placement to individuals experiencing a mental health crisis who have come into contact with police. This program aims to provide individuals with comprehensive, community-based support, diverting individuals from the justice system and potential incarceration, and/or avoiding unnecessary hospitalizations. This program is available by police referral only.

Kingston Area Mobile Crisis Rapid Response Team (MCRTT) and Crisis Outreach & Support Team (COAST)

These programs are operated in partnership with Kingston Police, AMHS-KFLA Crisis Workers are paired with specially trained front-line officers from the Kingston Police. These teams will respond to emergency and non-emergency mental health calls from within the community as a uniformed response (MCRRT) and plainclothes follow up team (COAST). These teams are dispatched as appropriate to respond to 911 calls and aim to better support individuals in crisis and divert individuals from emergency rooms where possible.